FHQ health services is respected globally for exceeding quality in the delivery of safe health care services that embrace First Nations cultures and our traditions of wholistic physical, mental, emotional and spiritual wellbeing contributing to healthy individuals, families and communities.
FHQ Health services is a program of the FHQTC dedicated to the delivery of safe client-centered wholistic care and supportive services for and with our member Nations that are consistent with our values and meet the needs of our communities.
Health Services lives the values of the FHQTC:
Respect, Accountability, Cooperation & Integrity.
Specific to our health care environment, we emphasize:
• Cultural Practices • Collaboration & Relationships • Self Directed Health Care • Community Involvement • Innovation
Measures of Success
Our highest measures of success are aligned with our
goals and are determined through:
• Client satisfaction ratings
• Responsiveness to best practices and emerging trends
• Unqualified annual audit
• Expenses do not exceed available resources
• Staff retention rates
• Staff satisfaction ratings
• Annual gathering feedback
G1: Our clients – To provide safe and effective services that
place the needs of individual, family and/or community first
G2: Our financial resources – To maintain an efficient and sustainable
organization focused on continuous improvement
G3: Our Human Resources – To support career growth and
support a desirable working environment
G4: Our Community – To contribute to the growth and development
of our member Nations